Privacy Policy
Last updated: February 17, 2026
1. Introduction
Nely Beauty Salon ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our salon, use our website at nelybeautysalon.com, or interact with our services, including our SMS loyalty rewards program.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of personal information:
- Name — to identify you and personalize your experience.
- Phone number — to send loyalty card links and appointment-related notifications via SMS.
- Email address — if provided, for appointment confirmations.
- Service history — to track loyalty rewards and provide personalized recommendations.
3. How We Use Your Information
We use the information we collect to:
- Provide and manage our salon services.
- Send you a one-time SMS message with a link to your digital loyalty card after your first visit.
- Track your loyalty rewards progress.
- Communicate appointment-related information when requested.
4. SMS/Mobile Messaging Policy
We do not share, sell, rent, or disclose your mobile phone number, SMS opt-in data, or any mobile information to any third parties or affiliates for marketing or promotional purposes at any time.
Your mobile information will only be used to send you loyalty card links and appointment-related transactional messages from Nely Beauty Salon. No mobile opt-in data or consent information will ever be shared with or sold to third parties or lead generators.
Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at (321) 462-0185.
5. Consent and Opt-In
By providing your phone number to our staff at checkout or during appointment booking and verbally agreeing to receive text messages, you consent to receive SMS messages from Nely Beauty Salon related to your loyalty rewards. This consent is not a condition of purchase. You may opt out at any time.
6. Opt-Out
You can stop receiving SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, we will confirm your unsubscription and you will no longer receive text messages from us. If you want to re-join, you may opt in again at the salon.
7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including maintaining your loyalty rewards account. You may request deletion of your data at any time by contacting us.
9. Third-Party Services
We may use third-party service providers to facilitate our services (e.g., SMS delivery via Twilio, appointment booking via Square). These providers only have access to your information to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
10. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- (321) 462-0185
- 1461 N Goldenrod Rd, Suite 137, Orlando, FL 32807